Utmost care taken to deliver these goods to you with free shipping where ever possible in shortest time possible. Also Express delivery options are available for those who needs them Very Soon. Please know that national, international, environmental and industrial events can cause delays in shipment and transportation of goods at times which are beyond our control. This is especially common around Christmas, New Year and other holiday seasons.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
But keep in mind that the lighting, equipment and techniques used in the making of product images and Mobile /computer settings used by the customer to access the product images can create varying perceptions from actual product in terms of colour, texture and quality. Items are measured by hand, and there could be 1-2cm difference, your kind understanding will be much appreciated.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Following is a general time frame expected for various shipping options.
- Free Shipping (15 -30 days )
- Flat Rate Shipping (8- 20 days)
- Express Shipping (5-10 days)
From time to time we run offers of expedite shipping in both categories mentioned above in association with our Suppliers.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full Euro/Pound/Dollar.